An order management system (OMS) is the computerized solution that optimizes retailers to control customer orders from sales receipt through shipment execution.
It consolidates fulfillment tracking across multiple sales platforms to support seamless visibility into sales details throughout the fulfillment cycle.
An OMS helps retailers administer the complete order lifecycle smoothly, from the moment a customer initiates an order to its timely processing and possible return.
It improves stock management by delivering current data on stock quantities and order status, empowering firms to improve their fulfillment operations and increase client engagement.
An effective OMS unifies oms with other company systems like online store order management system platforms, fulfillment management systems, financial software, and shipping carriers to power a order management system oms integrated order fulfillment ecosystem from start to delivery.